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Privacy Policy   

SAFARKHAN.COM ("Safarkhan ", "we", "our", "us) is a trading name of Safarkhan Art Gallery

We respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

If you are under 16, we require that you inform a parent or guardian about Safarkhan.com Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with Safarkhan.

The following information is provided by Safarkhan to enable our online visitors to be fully informed of our Privacy Policies. By visiting Safarkhan.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and Safarkhan.com is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

Safarkhan.com collects personal information in several ways when you place an order, or register for a service offered by Safarkhan.com. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) so that we can process and fulfill your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

WHAT ABOUT COOKIES?

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH Safarkhan.com may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Your personal information may also be shared with other trading divisions within Safarkhan.com. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies.

We do collate information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

From time to time SAFARKHAN.COM may employ third party business partners to collect personal information on SAFARKHAN.COM behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Safarkhan.com to comply fully with the Safarkhan.com Privacy Policy.


MARKETING OPT-IN AND OPT-OUT PROVISION

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:

(i) Email alerts for new artworks, rare pieces, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Safarkhan.com, or selected business partners.

(ii) Direct mail alerts for new artworks, rare pieces, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Safarkhan.com, or selected business partners.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Safarkhan.com.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mail shot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account. To opt out of direct mail service or updates, please contact a Safarkhan.com customer care representative on (202) 27353314or by email at info@Safarkhan.com

HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION SAFARKHAN.COM MAINTAINS

If for any reason you are concerned that the personal information held by Safarkhan.com is not correct, please visit the website and, after logging into the site using the "Login" at the footer menu, your personal information will be made available for review and change in the "My Account" section after Login. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within My Details, Shipping Details, and My Email Preferences. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at info@Safarkhan.com.comand we will amend your personal details.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINT

If you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions (FAQ’s) are answered. If you require more information please go to the Contact Us section of the web site and send an email to the relevant Safarkhan.com department. If you wish to talk to a Safarkhan.com customer care representative please call (202) 27353314 or write to: 6 Brazil St. Zamalek -Cairo-Egypt

Payment Methods

Payment Types
Safarkhan Art Gallery offers two ways for payment (Payment at Gallery or Credit Card Payment) for Egyptian citizens. For international deliveries, a secure online credit card payment option is available to worldwide shoppers.

Payment Security

• All transactions on this website are processed using 2checkout, a secure online payment gateway that encrypts your card details in a secure host environment.
• To give you even more confidence in shopping online with SAFARKHAN.COM, we have introduced 2checkout®. This service protects your existing credit card account from unauthorized use when you shop with us.
• To use this service, you must first register with the bank or other organization that issued your card.
• Once you have registered and created your own private password with your card issuer, you will be automatically prompted at checkout to provide this password each time you make a purchase. This means that even if someone knows your debit card number, they will be unable to complete a purchase without your private password.
• Please note: Your Credit Card Secure Code password is not your SAFARKHAN.COM account password. Safarkhan Art Gallery does not have access to your Credit Card ® Secure Code password.

Terms & Conditions

Delivery:
For Egypt residents, if you order any weekday (from Monday to Thursday) before 3pm, you will receive your order within 10 working day, during the time span that you will specify in the order form. Non-Egypt residents will receive their order within 20 working days after their order is placed, given that the order is placed before 3 pm on a weekday. Orders placed on Saturday, Sunday will be processed on Monday. All clients will always receive a confirmation email specifying delivery date and time.

Returns & Exchanges:
Exchanges, returns and refunds are offered on www.safarkhan.com provided that the item was received no longer than 48 hours prior and that it is in perfect condition. For returns and exchanges please send an email to info@safarkhan.com with the subject: Exchange/Returns.

 
 
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